Privacy Policy

Sakura Arts Academy (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, https://www.sakuraartsacademy.com (the "Site"), and use our online art courses and services.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, payment information (credit card details), and any other information you voluntarily provide to us when you register for an account, enroll in a course, contact us, or participate in surveys or promotions.
• Non-Personal Information: This includes data that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, pages visited, and other anonymous usage data. We collect this information through cookies, web beacons, and other tracking technologies.
• Course-Related Information: This encompasses data related to your progress, submissions, and interactions within our online courses, including assignments, feedback, and communication with instructors and other students.

2. How We Collect Information

We use various methods to collect your information, including:

• Directly from You: We collect information directly from you when you provide it to us, such as when you create an account, enroll in a course, subscribe to our newsletter, or contact us with inquiries.
• Automatically: We automatically collect certain information when you visit our Site, such as your IP address, browser type, and browsing activity. We use cookies and similar technologies to collect this information. You can manage your cookie preferences through your browser settings.
• From Third Parties: We may receive information about you from third-party sources, such as payment processors, analytics providers, and social media platforms, if you choose to connect your account with these platforms.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to provide you with access to our online courses, process your enrollment, track your progress, and improve the quality of our services.
• Communication: We use your information to communicate with you, respond to your inquiries, provide customer support, send you updates about our courses and services, and notify you about important changes to our policies.
• Marketing: With your consent, we may use your information to send you promotional emails about new courses, special offers, and other marketing materials. You can opt-out of receiving these emails at any time by clicking the "unsubscribe" link in the email.
• Analytics: We use your information to analyze trends, track user behavior, and gather demographic information about our user base. This helps us understand how our Site is being used and how we can improve it.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or court orders.
• Personalization: We use your data to personalize your learning experience, recommend courses that may interest you, and tailor content to your preferences.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Instructors: We may share your course-related information with the instructors of the courses you are enrolled in. This allows instructors to track your progress, provide feedback, and personalize your learning experience.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer as part of the transaction.
• With Your Consent: We may share your information with other third parties with your explicit consent.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your sensitive information, such as payment details, during transmission.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Assessments: We regularly assess and update our security measures to ensure they are effective in protecting your information.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law.

When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this Privacy Policy on our Site and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sakura Arts Academy
Attn: Data Protection Officer
3 Chome-1-3 Mukojima, Sumida City, Tokyo 131-0033, Japan
Email: privacy@kaloramind.com
Phone: +81 3-3622-0508

This Privacy Policy is effective as of October 26, 2023.

Policy Author: Aiko Nakamura, Data Protection Officer

Policy Review Date: October 26, 2024